A Message from Our Group Managing Director: Looking Back on 2024 and Ahead to 2025
As we step into 2025, I’d like to take a moment to reflect on the past year and share our plans for the exciting year ahead at StH Westco.
Celebrating Success in 2024
Despite a challenging year for the industry, 2024 was a year of significant progress for StH Westco. We successfully launched four new ranges—Clever, Showers, Instant Hot Water Taps, and PolyStH—and achieved key milestones such as EPD certification and ISO accreditation, underscoring our commitment to quality and sustainability.
Among these accomplishments, the launch of the Clever Taps & Showers range stands out as a highlight. Seeing this innovative product come to market fills me with immense pride and optimism for what lies ahead.
Our Vision for 2025
This year, we are focused on growth and innovation. Our priorities include increasing market penetration with Buying Groups and Nationals, as well as expanding our ranges further. New product introductions, such as White PolyStH, additional shower ranges, and the Halo range of taps in mixed metal finishes, are designed to meet the evolving needs of our customers.
Sustainability remains a cornerstone of our strategy. Building on the momentum of earning EPD certification in 2024, we are committed to continuing our carbon-neutral journey throughout 2025.
Strengthening Partnerships with Our Customers
Our customers are at the heart of everything we do. We’re enhancing our service capabilities through the implementation of a demand planning system, which will significantly improve our on-time in-full performance. In addition, we’re increasing the size of our customer service team and rolling out software updates to ensure we’re always available to support our partners.
Leading the Way in a Changing Industry
Sustainability is shaping the future of plumbing and heating, and StH Westco is proud to be at the forefront of this transformation. With our EPD certification, we’re leading the charge in the UK toward a greener, more sustainable industry.
A Personal Note
As we look to 2025, I’m excited about the diverse range of products we’re bringing to market and the steps we’re taking toward a more sustainable future. I want to express my heartfelt gratitude to our customers and colleagues for their unwavering support throughout a tough 2024. Together, we’ve demonstrated resilience and strength, and I look forward to what we can achieve in the year ahead.
Thank you for being part of this journey. Here’s to a successful 2025—together!
Warm regards,
Steve Forbes
Group Managing Director, StH Westco
Our commitment to our customer’s success extends beyond product delivery. Providing intelligent sales, visual merchandising, and marketing support, through our regular updates and social media channels we also help our merchant customers to keep up to date with all the latest industry trends. Pop by and say hello!
